NPNG

Track Record

Programs I've actually delivered

Not a list of skills — a list of what those skills built. Selected engagements across an 18-year career, spanning legacy modernization, M&A separation, B2B platforms, and multi-brand retail deployments.

What ties this together is fluency in both directions: comfortable in a business-case conversation with the C-suite, and just as comfortable in the technical detail with the delivery team. That range is what lets a program move fast without losing the people who have to execute it — regardless of framework, vendor, or industry.

RONA

Homegrown POS Platform — Cash & Self-Checkout

Directed the build of a custom engineering layer on top of RONA's legacy point-of-sale infrastructure — modernizing the cash register and self-checkout experience without a full rip-and-replace. A large program spanning DevOps, UX, and store operations.

  • POS Systems
  • DevOps
  • Legacy Modernization
  • UX Strategy
  • Store Operations

RONA

Installation Services Platform

Delivered an end-to-end platform to manage RONA's installation services business — from customer intake through to on-site delivery by installation specialists.

  • Service Operations
  • Field Service Management
  • Process Design
  • Cross-Functional Delivery

RONA · Lowe's Canada

Store Systems Rationalization

Led the technology consolidation of Lowe's-owned stores onto RONA's systems and banner — unifying two retail ecosystems into a single one after acquisition.

  • M&A Integration
  • Change Management
  • Systems Migration
  • Multi-Banner Retail

RONA

Carve-Out from Lowe's — TSA Closeout

Ran a multi-million dollar separation program when Lowe's divested RONA — closing every Transition Service Agreement across shared systems and departments so RONA could stand up as an independent operation.

  • M&A Divestiture
  • Program Governance
  • Vendor & Contract Management
  • Enterprise Risk

RONA Pro

B2B Customer Platform

Built a best-in-class B2B experience for RONA Pro customers as a single program: a new mobile app, credit management, authorized-buyer hierarchies, a new Salesforce instance, custom pricing, and service delivery.

  • B2B E-Commerce
  • Salesforce
  • Complex Entitlement Modeling
  • Credit & Pricing Systems
  • Mobile Delivery

RONA

In progress

Confidential Strategic Program

Currently leading a confidential, high-value program supporting RONA's next phase of commercial growth.

  • Executive Program Leadership
  • Strategic Planning

Groupe Dynamite

Senior Program Manager — 4 Years

Led a portfolio of high-value initiatives as Senior PM: replacing in-store and online payment systems, deploying a Salesforce platform for e-commerce, and implementing a Manhattan Associates order management system (OMS).

  • Payment Systems
  • Salesforce
  • E-Commerce
  • OMS (Manhattan Associates)
  • Fashion Retail

Cegid

ERP/POS Deployment Across 20 Luxury & Retail Brands

Deployed Cegid Y2 — a full ERP/POS suite covering data management, purchasing, manufacturing, inventory, pricing, CRM, promotions, POS & mobile, omnichannel, wholesale/B2B, and tax-free retail — for 20 brands in luxury, fashion, and hardware, including Swatch, Lancel, Longchamp, Teddy Smith, Defursac, La Mode est à Vous, and Maisadour.

  • ERP/POS Implementation
  • Omnichannel Retail
  • Multi-Brand Delivery
  • Luxury Retail
  • CRM & Promotions

Want a program with this kind of track record behind it?

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