Romuald Gain · Senior Program & Transformation Leader
Your transformation is complex. Your leadership shouldn't be.
Nearly 20 years leading complex programs across retail, B2B and B2C. I help retail, fashion, luxury and hardware organizations turn ambitious initiatives into results that stick.
Or explore services →Nearly 20 Years of Experience
Retail · B2B · B2C
Fashion · Luxury · Hardware
Montreal, Canada
Trusted by teams at
$50M+
Largest program value led
~50
Engagements delivered
1,000+
Vendors & installers coordinated
100%
EBITDA protected through a $50M+ divestiture
When to Call NPNG
Sound familiar?
These are the situations that usually bring a program back under senior leadership.
Typically CIOs, CTOs, VPs of Technology, VPs of Transformation, COOs, and program or portfolio executives.
A program that drifts for six months isn't just a delivery problem. It's working capital tied up, vendor costs compounding, and executive attention pulled from everything else that matters.
Selected Engagements
Here's what that's looked like in practice
A few of the programs behind the numbers above — the full list is on the track record page.
RONA
Flagship engagementMulti-Vendor Technology Divestiture
Led the technology separation for a $50M+ divestiture — roughly 100 TSAs and 50+ systems — closing on a strict contractual deadline while protecting the business unit being carved out.
What I personally owned
I owned program governance, vendor and contract renegotiation, and the executive reporting that kept the deadline credible with both RONA and Lowe's leadership throughout the 18 months.
$50M+
program value
~100
TSAs closed
50+
systems separated
100%
EBITDA protected
Groupe Dynamite
E-Commerce & OMS Modernization
Delivered a new Salesforce e-commerce platform in under 6 months with no major incidents, then rolled out a Manhattan OMS that turned closed stores into mini distribution centers during COVID.
320
stores enabled for ship-from-store
Cegid
~50 Luxury & Retail Engagements
Deployed Cegid's ERP/POS suite across dozens of luxury, fashion and hardware brands — including Hermès, Chanel and Longchamp — spanning ERP, digital and in-store transformation.
10–200
people per engagement team
How We Can Work Together
Three ways to bring in senior leadership
Not every situation calls for the same level of involvement. Here's how engagements typically start.
Transformation Diagnostic
1–2 weeks
A structured read on complexity, readiness, control and risk — via the Transformation Control Index — so you know exactly where things stand before committing to what comes next.
Take the assessment →Program Recovery
4–12 weeks
For programs that are behind schedule, in crisis, or missing the governance to get back on track.
Let's talk →Fractional Program Director
3–18 months
Direct, hands-on leadership of your program — from strategy through to delivery, as if I were on your team.
Let's talk →What I Do
Services built for retail transformation
From the first business case to the last mile of adoption, I bring structure, clarity and momentum to programs that matter.
Program & Project Management
The core delivery discipline — planning, governance and hands-on execution.
5 supporting capabilities →TransformStrategy & Transformation
Defining the target and the path to it, before execution begins.
5 supporting capabilities →DiagnoseAudit & Diagnostics
A structured read on where things stand today — starting with the NPNG Transformation Control Index — before you commit to what comes next.
6 supporting capabilities →How much control do you really have?
Free — 5–7 minutes. A short guided assessment — get an instant read on complexity, readiness, control and risk, plus a recommended next step for your program.
Why NPNG
What working with me looks like
An insider, not a framework consultant
My edge is not process theory — it is nearly 20 years on the inside of complex retail organizations: technology, operations, vendors and executive governance, across fashion, luxury and hardware, including large-scale retail operations at RONA.
Strategy to execution, in one hand
I connect the boardroom conversation to the delivery team standup — so strategy does not get lost in translation.
Bilingual, cross-border delivery
Fluent program leadership in French and English, serving clients across Canada, the United States and France.
AI-augmented, not AI-obsessed
I bring AI and analytics into decision-making where it creates real value — never as a buzzword bolted onto a slide.
What that looks like in practice
Traditional consultant
NPNG
Recommendations
Ownership
Frameworks
Execution
Strategy
Strategy + delivery
PMO reporting
Executive control
Technology-only
Business + technology
AI buzzwords
AI where it creates value
About
Program management, led by experience
I'm Romuald Gain, based in Montreal. My path into this work wasn't from a consulting firm — it was from being on the inside of the organizations I now advise: technology, operations, vendors, and the executive room.
"I don't hand off a plan and walk away — I stay accountable for it until it's delivered."
— Romuald Gain, Founder, NPNG
Not sure what level of support you need?
Book a 30-minute transformation diagnostic. No sales pitch — we'll cover where your program stands, what's blocking progress, and what needs to happen next.