About NPNG

Romuald Gain

Senior Program & Transformation Leader · Nearly 20 years in retail, B2B and B2C transformation

RG

Founder, NPNG

I'm a Montreal-based Senior Program & Transformation Leader with nearly 20 years of experience leading complex initiatives for retail, B2B and B2C organizations, including work across the fashion, luxury and hardware industries.

My perspective comes from nearly two decades at the intersection of retail operations, technology and transformation — from POS and store systems to ERP, e-commerce, omnichannel and enterprise programs.

I started close to the technology and the stores — first in an in-house IT role, then as a retail systems consultant training partner teams on retail and omnichannel deployments — before moving into program and transformation leadership. That experience still shapes how I lead today: practical, accountable and grounded in how the business actually operates.

My background spans large-scale retail operations — including current work supporting RONA, one of Canada's leading hardware and home improvement retailers — as well as experience delivering programs across teams in Canada, the United States and France.

NPNG is how I package that experience for organizations that need more than a project plan: a partner who can move fluidly between boardroom strategy and delivery-team execution, in both French and English.

How I work

Clarity over jargon

Complex programs deserve plain, direct communication — not buzzwords.

Outcomes over artifacts

A beautiful project plan that misses the business objective is not a success.

Adoption is the real deliverable

A go-live nobody uses is not a finished project — I stay accountable to real adoption.

Let's discuss your program

Whether it is a single project, an RFP, or a multi-year transformation, I would like to hear about it.

Contact me