Retail Technology Audit

A Retail Technology Audit Before You Commit to What's Next

Before deciding what to build, fix or replace, you need an honest picture of what you actually have. I assess your technology stack, architecture and vendor landscape against the business outcomes you're trying to hit.

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Retail organizations often reach for a new platform or a new vendor before they've fully diagnosed what's actually wrong with the current one. A technology audit is a structured, independent read on where things stand today — systems, architecture, vendor performance, technical debt — so that whatever decision comes next (rebuild, replace, or leave alone) is grounded in evidence, not assumption.

A technology audit is worth doing when...

You're about to commit significant budget to a platform decision and want an independent second opinion

Nobody can give you a clear, current picture of what systems you actually have and how they connect

A vendor relationship feels underperforming, but it's unclear whether the problem is the platform or the implementation

Leadership is being asked to approve a transformation budget without a clear diagnosis behind it

You suspect there is more technical debt or vendor risk than anyone has explicitly documented

You want a prioritized, evidence-based view of what's solid, what's fragile, and what to fix first

What the audit delivers

Current-state assessment

A clear-eyed map of your technology stack, architecture and vendor landscape as they actually are — not as the org chart or the vendor pitch describes them.

Prioritized findings

What's solid, what's fragile, and what to fix first — ranked against the business outcomes you're actually trying to hit, not a generic maturity model.

AI-augmented, where it helps

Analytics and AI-assisted analysis brought in where they genuinely accelerate the read — never as the headline, always in service of a clearer answer.

Trusted by teams at

$50M+

Largest program value led

~50

Engagements delivered

1,000+

Vendors & installers coordinated

100%

EBITDA protected through a $50M+ divestiture

Selected Engagements

Here's what that's looked like in practice

RONA

Multi-Vendor Technology Divestiture

Led the technology separation for a $50M+ divestiture — roughly 100 TSAs and 50+ systems — closing on a strict contractual deadline while protecting the business unit being carved out.

100%

EBITDA protected

Groupe Dynamite

E-Commerce & OMS Modernization

Delivered a new Salesforce e-commerce platform in under 6 months with no major incidents, then rolled out a Manhattan OMS that turned closed stores into mini distribution centers during COVID.

320

stores enabled for ship-from-store

Cegid

~50 Luxury & Retail Engagements

Deployed Cegid's ERP/POS suite across dozens of luxury, fashion and hardware brands — including Hermès, Chanel and Longchamp — spanning ERP, digital and in-store transformation.

10–200

people per engagement team

See the full track record →

Need an independent read before your next platform decision?

Let's talk about what you need to know before you commit.

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